Stay informed on the latest industry topics and views from the Referoo team.
In health and aged care, the recruitment stakes can be incredibly high. Beyond the financial costs, making the wrong hiring decision has the potential to cost you your reputation or, even worse, have a detrimental impact on a vulnerable person in your care.
Manual reference checking is a significant time, cost and productivity drag for HR teams and recruiters alike. But some still hold on to it for one reason: talking to referees can be a way to build connections, potentially turning them into candidates for future roles.
When was the last time you reviewed your reference checking questions? While there are some standard performance-based questions you’ll ask every referee, there is value in revisiting your questions to ensure you get the answers you need. Here are our tips for asking better reference checking questions.
At Referoo, we see the best of reference checking practices and the worst!
Here’s our round-up of the top reference checking mistakes – and how to avoid them.
Everyone knows that the real estate market is on fire at the moment. As a buyer, you’re attending open homes with dozens, sometimes hundreds of other prospective buyers. As a renter, the situation is much the same, and in both cases unfortunately there aren’t many ways to stand out from the pack.
With a growing list of reasons behind why a candidate might be inclined to submit a fake reference, it’s more important than ever to know how to minimise it. While there is an element of recruiter’s intuition in spotting a fraudulent reference, this doesn’t suffice in today’s digital world.
Manual reference checking – who has the time anymore? If you’re asking yourself whether it is time to automate your reference checking process, here are five signs that the answer is a resounding ‘yes.’
Studies show that the average employee spends around 90,000 hours at work throughout their career, about a third of their entire life. Most people would cringe at that number. But how many of your employees would consider that time well spent?
Automation and data-capture are elements of just about everything we do these days. Our online shopping habits are tracked and payment information pre-filled, we receive targeted ads news and social media posts based on our browser history, and we inadvertently share the ins-and-outs of our daily lives with AI systems like Alexa and Siri. The result? A milieu of data swirling around the airwaves – about 2.5 quintillion bytes every day.
As I write this post, Sydney is once again in a lockdown. For many of us, that has come as a shock to the system, as Sydneysiders have enjoyed a relatively smooth run since last year’s widespread lockdowns.
Let’s face it, a resume, a piece of paper written by an applicant about their own skills and qualifications, only tells you a very small part of the story. When it comes to finding the right candidates, reference checks are your best channel to uncover critical insights about a candidate’s skills, personality and cultural fit.
Ask any recruiter or hiring manager, and they'll tell you that a negative reference is better than no reference at all. When it boils down to it, a reference is simply another way for a recruiter to collect vital information to determine whether a candidate is right for a role. Regardless of whether your comments are positive or negative, the more honest information and context you can provide, the better.
As the economy continues to regain its stride, business seems to be moving at a million miles an hour. When it comes to your recruitment process, however, it’s worth shifting down a few gears. Whether your business is coming out of hibernation or a rough period of redundancies, when you’re finally ready to take on new employees again, it’s important to be equipped with the tools to make the right decision. Otherwise, it will cost you.
In recruitment, you often hear the term 'tech stack,' which is really just a fancy way of describing your end-to-end technology. Today, there are so many options out there that can automate just about every process, but the trick to getting your tech stack right is making smart investments that will make your life easier. Here is our guide to getting it right.
For as long as recruiters have existed, reference checks have been used as a business development opportunity because they are a way to both search for new job opportunities at the referee’s business and an opportunity to grab a high-value candidate.
2020 is finally behind us, but COVID-19 will be with us for a while longer yet! As more and more recruitment is done remotely, businesses are moving to video recruitment. But how can you make it work better for you?
Here are our top tips for getting it right.
Work is always going to be a big part of your life. We all spend a good chunk of our time at work and for many, it’s a real passion (for others it may be a drag!).
In recruitment and HR, data is something we should be very comfortable with. Collecting and using it to find the right candidates is at the heart of what we do, but with so much data at our fingertips, it can be hard to know where to start. Your data can add significant value to your recruitment process and help you make better hiring decisions, but only if it’s used right.
Whether because of changes to our industry, employment situation or lifestyle and values, many of us are rethinking our career options in 2021. But given the somewhat unstable market, is shifting careers something you should consider? Under the right circumstances, I would argue that it is, but here are three questions to ask yourself before you make a leap into the great unknown.
Reference checks have long been an important part of the hiring process. At the most basic level, they help you confirm that your candidate for a role has the experience and skill set that they say they do.
True artificial intelligence (AI) whereby an algorithm makes intelligent decisions is in its infancy in many industries, but the potential for the recruitment industry is massive. Most recruiters are already comfortable with robotic process automation (RPA) where a system sends automated emails to candidates for example, and AI will essentially be an extension of this.
It was always a pet hate of mine from my time working in recruitment: Tasks that took me away from face time with my clients and candidates. Your recruiters should be spending more time doing what your clients pay for: Spending more resources on gaining a better understanding of both the client’s and candidate’s value propositions.
There has been some commentary around lately painting a bleak picture for the recruitment industry, with many organisations significantly reducing or freezing hiring altogether, but for me, it’s not all doom and gloom. For those forward-thinking recruiters who can ignore the noise and take a positive outlook, there are plenty of opportunities to be found.
In a competitive job market, like the one we are seeing currently, job seekers are looking for ways to stand out from the crowd and it can be tempting to ‘enhance’ your CV, but, with so much information available today, you’re unlikely to get away with it. What can feel like a small exaggeration or an inconsequential fib to get a foot in the door can cost you big time, even years down the track.
HR tech is an area that is constantly evolving and, with so many new innovations in the space, many businesses are looking at redoing their tech stacks. If you’ve been using the same system for a while, upgrading can feel like a chore but it’s probably time, particularly if your version is no longer supported or, even worse, it’s not in the cloud.
Hiring is a vital part in any business but, in 2020, it’s been an entirely different ballgame. It’s been a crazy year in so many ways and, for some businesses; it’s been an outright disaster. Like all things, there’s always a flipside and, for many businesses, the planning is underway for brighter days ahead.
In the wake of COVID-19, work from home is being touted as the future of our workforce and for many, it just might be.
One of the things I love most about the recruitment industry is the relationships and people-focus. I think it's how we do our job best, so I am going to be upfront and say that video interviewing isn’t my favourite piece of technology. But, as with all tech, there is a place and time for it.
Reference checking is often seen as a tick-a-box process, but it can be so much more; a chance to get real insights into your candidate, help you deliver a great onboarding experience, and even put the referee into a talent pool for a future role.
Recruitment and HR are becoming increasingly automated, with many companies realising the benefits of robotic process automation technology. Recruitment technology, or 'rec tech', is an exciting space that is constantly evolving, and the possibilities seem endless.